Is there really a free plan?
Yes. Free costs nothing for as long as you like and needs no card: one location and one widget showing your 5 newest Google reviews, updated once a month, with a small “Powered by Truewidgets” line. It never switches off and has no view limits.
What’s the 14-day trial?
Every account made on truewidgets.com starts with 14 days of Pro: all your Google reviews, checked every day, replies, and no Truewidgets line. No card. On day 14 you choose a plan, or your account moves to Free. Nothing is deleted: anything Free doesn’t cover is paused until you choose a plan.
Can I choose which reviews my widget shows?
You choose which sources appear. Outside the UK you can also show only reviews of a certain rating and up; the widget then says so, and can link to all your reviews. In the UK every rating shows, because hiding bad reviews while showing good ones is against the law there. Your average and your review count always come from every review, so the rating visitors see is the honest one.
Do I have to pay for my Google Business Profile?
No. Google Business Profile is free from Google, and Truewidgets isn’t part of Google. Our plans pay for our own tools that work with your profile: the widget on your website, ready replies and Autopilot. Your profile stays yours, and you can stop using Truewidgets at any time.
Will Truewidgets post on my Google profile without asking?
No. Autopilot drafts services and posts from your website, and they wait for you to check them. On the Autopilot plan you can let them go on Google by themselves once your website is verified as yours, and switch that off at any time.
Which websites does it work with?
Any website where you can paste a line of HTML: WordPress (with our plugin), Wix and Shopify (with our apps), Framer (with our plugin), Squarespace and the rest.
Will you set it up for me?
Yes, free, on every plan. Tell us where your website is built and we’ll do it with you on a short video call, or send you the exact steps. We never ask for your password.
What if my reviews don’t show on my website?
Tell us and we’ll fix it with you, free. If we can’t get them showing, we refund your payment: just tell us within 30 days of paying.
Will it slow my website down?
No. Your widget is one small script, about 20 KB, that loads in the background without holding up the rest of your page.
How often are my reviews updated?
On Pro and up, every day: a new Google review shows on your site the next morning. On Free, your widget updates once a month, and your dashboard tells you when new reviews are waiting.
Can I cancel at any time?
Yes. Cancel from your dashboard and your plan runs to the end of the period you’ve paid for. Nothing is deleted: anything beyond the Free plan is paused, and comes back if you upgrade again.
Is Truewidgets part of Google?
No. Truewidgets is made by Loom Factor Limited, a UK company, and isn’t affiliated with Google. You connect your own Google Business Profile with your Google account, and can disconnect it at any time.